My delivery hasn’t shown up - what should I do?

Oh no! We’re really sorry to hear you’ve had a missed delivery and want to get this sorted as quickly as possible.

To help us investigate, please let us know:

🗓 What date was the delivery missing?

📦 Which items were missing?

You can click “Speak to an Agent” on our webchat or give us a call on 0330 555 5588, and we’ll get this resolved for you right away.