Delivery Instructions - Why we ask for extra instructions

Our drivers usually deliver in the early hours of the morning, when it might still be dark, and sometimes it can be a little tricky to find certain properties!

If we’re having trouble locating your home, we may ask for a few extra delivery instructions to make sure your order arrives exactly where it should, without any delays. 🚚

To add your instructions you can add give us a call on 0330 555 5588 or speak to our LIVE CHAT team (click speak to a human below) between 8.30am - 4pm.