Oh no - that’s frustrating, but we can help! There are a few ways we can try to prevent this:
📍 Change your delivery spot to somewhere more discreet - like behind a bin, a plant pot or another sheltered spot near your door. Just let us know where works best for you and the driver.
⏸️ Add a short pause to your account while we agree on a safer delivery location.
To make any changes, just get in touch with our customer service team by phone on 0330 555 5588 or via Live Chat (Mon–Fri, 8:30 AM–4:00 PM).
Jun 18, 2025